• Eligibility: Refunds are only for defective, damaged, or incorrect items.
• Timeframe: Requests must be made within 7 days of purchase/delivery.
• Condition: Items must be unused, in original packaging, with all accessories.
• Non-Refundable Items: Software, digital products, consumables, and clearance sale items.
• Process:
1. Contact us at info@rtxcomputeruae.com or +971 52 713 1782.
2. Provide order details and proof of issue.
3. Return the item after approval (shipping fees may apply).
4. Refunds are processed via the original payment method within 7–14 business days.

Shipping fees are non-refundable, unless the issue is from our side.

For more details, contact our support team.